EcomSys is a feature-rich multi-vendor e-commerce platform — manage your entire online store, merchants, catalog, orders, support tickets and analytics from one powerful admin panel.
Every tool a multi-vendor marketplace needs — from catalog management to dispute resolution — available out of the box.
Hierarchical category groups, sub-groups, and categories with cover images, feature images, product attributes and GTIN/EAN support.
Full order lifecycle with status tracking — Waiting for Payment, Processing, Completed — across multiple shops and customers.
Each merchant operates their own shop with individual billing plans. View all shops, owners, and subscription status from admin.
Prioritized open ticket system by merchant and subject, with reply tracking, assignment and last-update timestamps.
Manage dispute cases and refund requests with order-level granularity, keeping buyers and sellers protected.
Monthly recurring revenue, commission tracking, visitor analytics, sales by order/product/payment, and 30-day rolling reports.
Full frontend customization: banners, sliders (desktop/mobile), promotional taglines, and action URLs — all from admin.
Supports PayPal, Stripe, Authorize.Net, Instamojo, Paystack, Cash on Delivery and Bank Wire Transfer with multi-currency.
Real-time visibility into every transaction across all shops. Filter by status, drill into details, and manage pickups and cancellations from one unified view.
| #Order | Shop | Customer | Total | Payment | Status |
|---|---|---|---|---|---|
| #647702 | Phuket Retailer | Leffler | ₹1,820.94 | Unpaid | Waiting |
| #647654 | Tindu Gears | Kuphal | ₹3,250.00 | Paid | Processing |
| #647601 | Amz Mart | Bernhard | ₹890.50 | Paid | Completed |
A three-tier category hierarchy — Groups → Sub-groups → Categories — with product attributes, GTIN/EAN barcodes, manufacturer records, and listing management. Keep your catalog clean and scalable.
Each merchant runs their own shop with independent billing plans. Admin gets a bird's-eye view of every vendor, their subscription tier, and full activity history.
A built-in helpdesk for merchant-submitted tickets, with priority levels, reply tracking, and dispute + refund management.
EcomSys comes with configurable subscription plans — Business, Professional, and Individual — with per-plan stock limits, team sizes and role-based access controls for each merchant.
Every module is interconnected. No switching between tools — EcomSys keeps everything in a single, unified admin panel.
Category groups, sub-groups, products, attributes and listings
Full order lifecycle, pickups, cancellations and status tracking
Multi-vendor shop management with billing plan integration
Vendor profiles, subscriptions and permission management
Tickets, priority levels, replies and assignment tracking
Dispute and refund case management with full audit trail
Themes, banners, sliders and promotional tagline config
Available and custom packages for platform extensions
Customer profiles, orders and activity management
Admin, Merchant, Moderator with level-based permissions
Content publishing and FAQ management for the storefront
Revenue, commissions, visitors, sales and payment reports
Config, announcements, currencies and language settings
Meta tags, sitemap, Google Analytics and web tools
Comprehensive reporting across revenue, commissions, visitor traffic, sales performance and payment status — all filterable by date range.
Built and maintained by Sysart Technologies. Get a live demo and discover how EcomSys powers your online business from day one.